What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    Change account username

    Asked by Kgebert on April 06, 2017 at 10:33 AM

    How do I change my Username? I want it to show as something different in my URLs. Thanks! 

  • Profile Image
    JotForm Support

    Answered by Kiran on April 06, 2017 at 12:01 PM

    We can change it for you if you can provide us with any 3 choices in the preferred order. We can change it for your account based on the availability of the username.

    We will wait for your response. Thank you! 

  • Profile Image

    Answered by Kgebert on April 06, 2017 at 12:44 PM
    Thank you! My choices are:
    thrivesl
    tslu
    thriveseniorliving
    ...
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    JotForm Support

    Answered by Jim_R on April 06, 2017 at 01:54 PM

    Thanks 😊 Your username has been changed from Kgebert to thrivesl as requested. Check it now by logging out then back in using your new username and let us know if you stumble upon any issues.