What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Can account be suspended and then used in future?

    Asked by Matt Watkins  on April 06, 2017 at 10:42 AM

    We don't use forms all the time.. we have a big seminar and use it from September - March; then stop using them.

    Is there a way to suspend the account with you all after that and then reactivate without it losing data?


    Just checking... we do use a competitor and looking to switch.

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    JotForm Support

    Answered by Nik_C on April 06, 2017 at 12:07 PM

    You can leave your account as it is and data will not be deleted, then you can get back to it anytime to continue.

    If you have any further questions please let us know.

    Thank you!