One of my clients is getting access denied error

  • cameronth
    Asked on April 6, 2017 at 12:17 PM

    Hi 

     

    https://form.jotform.me/70244173360448. One of my client is getting access denied error.

    Page URL: https://form.jotform.me/70244173360448
  • AIDAN
    Replied on April 6, 2017 at 1:27 PM

    I was able to open the form without any problems. Could you please ask your client to provide more information on the issue he's facing, so we could assist you better? Thank you in advance.

  • cameronth
    Replied on April 6, 2017 at 11:44 PM
    Hi My client is getting access denied following error :
    *Secure Connection FailedAn error occurred during a connection
    to form.jotform.me . Peer received a valid
    certificate, but access was denied. Error code:
    SSL_ERROR_ACCESS_DENIED_ALERT The page you are trying to view cannot be
    shown because the authenticity of the received data could not be
    verified. Please contact the website owners to inform them of this
    problem.Learn more…Report errors like this to help Mozilla identify and
    block malicious sites*
    ...
  • David JotForm Support Manager
    Replied on April 7, 2017 at 12:14 AM

    Your form loads fine:

    One of my clients is getting access denied error Image 1 Screenshot 20

    If you have embedded your form in a webpage, please share the URL of the page. We will be glad to assist you.