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JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    One of my clients is getting access denied error

    Asked by cameronth on April 06, 2017 at 12:17 PM

    Hi 

     

    https://form.jotform.me/70244173360448. One of my client is getting access denied error.

    Page URL:
    https://form.jotform.me/70244173360448

  • Profile Image
    JotForm Support

    Answered by AIDAN on April 06, 2017 at 01:27 PM

    I was able to open the form without any problems. Could you please ask your client to provide more information on the issue he's facing, so we could assist you better? Thank you in advance.

  • Profile Image

    Answered by cameronth on April 06, 2017 at 11:44 PM
    Hi My client is getting access denied following error :
    *Secure Connection FailedAn error occurred during a connection
    to form.jotform.me . Peer received a valid
    certificate, but access was denied. Error code:
    SSL_ERROR_ACCESS_DENIED_ALERT The page you are trying to view cannot be
    shown because the authenticity of the received data could not be
    verified. Please contact the website owners to inform them of this
    problem.Learn more…Report errors like this to help Mozilla identify and
    block malicious sites*
    ...
  • Profile Image
    JotForm Support

    Answered by BDAVID on April 07, 2017 at 12:14 AM

    Your form loads fine:

    If you have embedded your form in a webpage, please share the URL of the page. We will be glad to assist you.