Trying to upgrade my account but I cannot update my credit card on file

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    saintlaw
    Asked on April 06, 2017 at 12:34 PM

    I tried twice to upgrade my account by adding my credit card and it wasnt allowing me to proceed. 

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    david
    Answered on April 06, 2017 at 01:40 PM

    As far as I can tell, you should be able to upgrade at this time.  Try directly from the account billing page:

    https://www.jotform.com/myaccount/billing

    If that does not work, let us know if there are any errors or anything of that nature and we will see what we can do.