What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    What are other payment methods for buying a subscription?

    Asked by cgpi on April 06, 2017 at 04:08 PM

    Good afternoon,

    I´m from Brazil and I´m trying to upgrade my account to silver, but here at my job we can´t  pay by these payment methods, do you have other way or a representative in Brazil?

     

    Thanks in advance

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    JotForm Support

    Answered by Nik_C on April 06, 2017 at 04:29 PM

    You can upgrade by using Purchase Order or Check, here is the guide: https://www.jotform.com/help/353-How-to-Upgrade-and-Pay-by-Purchase-Order

    But please be mindful that you need to purchase a plan that is more than 100$ worth to be able to purchase with those methods of paying.

    Let us know if you have any further questions.

    Thank you!

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    Answered by cgpi on April 06, 2017 at 05:24 PM

    Thanks for the answer, but how purchase order works? I will receive this document in my address and I can pay it any bank?

     

     

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    JotForm Support

    Answered by BDAVID on April 06, 2017 at 06:26 PM

    You will find the instructions in the purchase order: https://www.jotform.com/help/353-How-to-Upgrade-and-Pay-by-Purchase-Order 

    Let us know if you need more help.

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    Answered by cgpi on April 07, 2017 at 11:27 AM

    I have already read this, but I don´t know what is BlueSnap or how it works, it´s a payment invoice that I can pay in any bank?

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    JotForm Support

    Answered by Kevin_G on April 07, 2017 at 12:55 PM

    BlueSnap is one of our payment processors, if you need to pay your subscription using the purchase order method, then you will need to fill out the form as instructed on the guide shared above and send it to them, once this is received and reviewed you will be charged through the PO.