What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

  • Profile Image

    Published link not showing form in webpage

    Asked by Henry Dunsmore on April 06, 2017 at 07:44 PM
    Page URL:

  • Profile Image
    JotForm Support

    Answered by Chriistian on April 06, 2017 at 09:54 PM

    I checked the site you have provided (http://www.kayakingbythesea.ca/Contact.html) but it seems that I can't able to access the site. Can you please check if the link is correct?

    However, I checked the form alone and it is fine on my end. I was able to access both links of the form ( https://form.jotformpro.com/40612969601960) and (https://form.jotformpro.com/form/40612969601960).

    Can you please provide us again the accessible link of your site so that we can further check?

    We'll wait for your response.

  • Profile Image

    Answered by hdunsmore on April 07, 2017 at 11:45 AM
    My apologies:
    It was late when my client emailed me and I happened to be on the computer so I corrected the issue temporarily with email links (instead of JotForm) and mis-typed the url. It is:
    "Heaven & Earth"
    Henry Dunsmore
    Studio Gallery
  • Profile Image
    JotForm Support

    Answered by BJoanna on April 07, 2017 at 01:23 PM

    Your form is not shown on the webpage you provided because jsform/ part of embed code is missing from the script code you have added. 

    Correct script code is:

    <script type="text/javascript" src="https://form.jotformpro.com/jsform/40612969601960"></script>

    Please re-embed your form to resolve this issue. 

    Adding a Form to a Web Page

    Hope this will help. Let us know if you need further assistance.

  • Profile Image

    Answered by hdunsmore on April 07, 2017 at 03:44 PM
    Thanks for the help...got it working.
    Maurice Bernard
    Sand Spit Memories, PEI
    Available at