Published link not showing form in webpage

  • Henry Dunsmore
    Asked on April 6, 2017 at 7:44 PM
    https://form.jotformpro.com/40612969601960
    This link is published and place into my contact page, however, it is not activating the form.
    The old syntax was .../form/40612969601960 but this one is different. Note the additonal "form" before the number..
    Please advise. Thanks
    NOTE: the contact has been disconnected in my menus and temporarily replaced by "mailto" links.
  • Chriistian Jotform Support
    Replied on April 6, 2017 at 9:54 PM

    I checked the site you have provided (http://www.kayakingbythesea.ca/Contact.html) but it seems that I can't able to access the site. Can you please check if the link is correct?

    However, I checked the form alone and it is fine on my end. I was able to access both links of the form ( https://form.jotformpro.com/40612969601960) and (https://form.jotformpro.com/form/40612969601960).

    Can you please provide us again the accessible link of your site so that we can further check?

    We'll wait for your response.
    Regards.

  • hdunsmore
    Replied on April 7, 2017 at 11:45 AM
    My apologies:
    It was late when my client emailed me and I happened to be on the computer so I corrected the issue temporarily with email links (instead of JotForm) and mis-typed the url. It is:
    http://www.bytheseakayaking.ca/Contact.html
    Thanks
    Henry
    "Heaven & Earth"
    by
    Henry Dunsmore
    Studio Gallery
    henry@studiogallery.ca
    ...
  • BJoanna
    Replied on April 7, 2017 at 1:23 PM

    Your form is not shown on the webpage you provided because jsform/ part of embed code is missing from the script code you have added. 

    Published link not showing form in webpage Image 1 Screenshot 20

    Correct script code is:

    <script type="text/javascript" src="https://form.jotformpro.com/jsform/40612969601960"></script>

    Please re-embed your form to resolve this issue. 

    Adding a Form to a Web Page

    Hope this will help. Let us know if you need further assistance.

  • hdunsmore
    Replied on April 7, 2017 at 3:44 PM
    Thanks for the help...got it working.
    Henry
    NEW LIMITED EDITION PRINT
    by
    Maurice Bernard
    Sand Spit Memories, PEI
    Available at
    www.mauricebernard.ca
    ...