What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    Can I change the favicon?

    Asked by NannyNest on July 03, 2012 at 08:16 PM

    Is there a way to change the favicon that apears in the tab once my customers have opened my form in a new window?

    Page URL:
    http://www.nannynest.com/Families.html

    Screenshot
  • Profile Image
    JotForm Support

    Answered by idarktech on July 03, 2012 at 08:48 PM

    Hi,

    It's possible by downloading your form's full source code, then edit the HTML file and insert this code between <head> </head> tags.

    <link rel='shortcut icon' target="_blank" href='http://www.nannynest.com/favicon.jpg' rel="nofollow noopener" /><link rel='icon' target="_blank" href='http://www.nannynest.com/favicon.jpg' rel="nofollow noopener" />

    Let me know if you need further assistance. Thank you.

  • Profile Image

    Answered by NannyNest on July 03, 2012 at 09:54 PM
    ok this code is very long, where can I find ? is it at the
    top or bottom? Am I looking for those exact words? I don't know anything
    about coding.
  • Profile Image
    JotForm Support

    Answered by idarktech on July 03, 2012 at 10:02 PM

    I've already added your website favicon on that code :). What you need to do is to insert that code on the HTML file, insert it just below <head> tag. You can find this tag on the top, probably on the 2 code lines.

    Let me know if you need help. Thanks.

  • Profile Image

    Answered by NannyNest on July 03, 2012 at 10:28 PM

    The word does not appear in this source code, I followed every step.
    I went to embed, source code, I copied it into another document to edit
    and I have done a search for the word "head" and it only appears once (look
    below I have highlighted it). I see that the second link in the email was
    the favicon-thanks. Please show me where that link should be inserted in
    this code....

  • Profile Image
    JotForm Support

    Answered by idarktech on July 03, 2012 at 10:55 PM

    I think there's a problem with the guide, you can download your form files by clicking on "Click Here" button while you are on the source code window. Check this: http://pasteshack.net/images/067137001341370309.png

    Anyway, I have edit it for you. You may copy the full source code here with your favicon, save it as HTML file and upload it to your website. You can check the favicon code there.

    Hope this helps. Thank you.