What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Internal server error occurs when i pass the form in test account some times it work for me So can you get me to slove the error. well is it problem f

    Asked by Sukhjeet on April 07, 2017 at 03:01 AM

    Internal server error occurs when i pass the form in test account some times it work for me
    So can you get me to slove the error. well is it problem from the paypal or our end.

     

    I am using sukhjeetsingh81@gmail.com test account in paypal

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    JotForm Support

    Answered by Chriistian on April 07, 2017 at 03:07 AM

    I checked your email (sukhjeetsingh81@gmail.com) you have used to post in the thread. However, it seems that there is no JotForm account associated with it except for a guest account.

    Can you please share to us the form that you have encountered this issue?

    We'll wait for your response.
    Regards.

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    Answered by Sukhjeet  on April 07, 2017 at 03:13 AM

    @Chriistian
    Thanks for your quick update

    Well i have pre set the amount of money in backend only i need the button to place the payment

    sometime it works sometime not


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    JotForm Support

    Answered by Chriistian on April 07, 2017 at 03:34 AM

    @Sukhjeet,

    It would be better if you could please provide us the Form URL you are referring to so that we can further check the issue?

    We'll wait for your response.

    Regards.