What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

  • Profile Image

    A field is showing up in the Form Builder but not in Preview

    Asked by tomhoffman on April 07, 2017 at 10:54 AM

    Date needed field not showing up on live form. Please help! Thanks!

    Page URL:

  • Profile Image
    JotForm Support

    Answered by Jim_R on April 07, 2017 at 12:48 PM

    The Date Needed field is not showing up because of this condition:

    The Condition above means - It will only show up IF AND ONLY IF Substrate Type IS EQUAL TO Yes.

    To fix this, just review your Condition carefully. I also strongly recommend you ensure there are no errors in it.

    Related guide: Smart-Forms-Using-Conditional-Logic 

  • Profile Image

    Answered by tomhoffman on April 07, 2017 at 01:44 PM
    Thank you for clarification. Not sure why the field inherited these conditions.