I need to upgrade and account and create a new account

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    Asked on April 07, 2017 at 11:19 AM



    I am currently using Regina Finan's account (rfinan1) and Kashira Baker also has an account. I'm not sure what her user name is. We are all in the same department and we also work for the University. I saw there is an educational discount. I would like to have 3 accounts, Regina's is currently out of space for submissions. Can you advise?


    THank you,




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    Answered on April 07, 2017 at 12:46 PM

    What I would recommend is that you move all forms from the three accounts to a single account, upgrade that account and then share the forms with the other accounts as sub-users:


    We can move the forms for you.  Just create a request from each account letting us know the username of the account you would like your forms moved to and we can take care of getting things moved.

    We offer both educational (https://www.jotform.com/education/pricing/) and nonprofit (https://www.jotform.com/nonprofit/pricing/) discounts.  Make sure to apply for the discount from the account you would like to upgrade.