Why do I get an error "Sorry! Only one entry is allowed"

  • Profile Image
    Asked on April 07, 2017 at 01:13 PM
    Hi Mike.
    Thank you for moving the forms to my new account.
    I'm testing the "Crown Auto - Dealer Application" form (form
    50833824182152) and I'm having a couple of problems. On my first test,
    the form did not go through. I submitted and then all that was left on
    the page was the reCaptcha.
    I tested again, but when I submitted, I received the following message:
    Sorry! Only one entry is allowed.
    Multiple submissions are disabled for this form.
    I never had this issue before. The form used to work just fine. Can you
    test on your end? Also, I looked at the form's Settings, but I don't see
    a switch to allow multiple submissions.
    Thank you
  • Profile Image
    Answered on April 07, 2017 at 02:42 PM

    Hey Ron, you're seeing this error because you have enabled the UNIQUE SUBMISSION option to CHECK COOKIES ONLY. This means that the form is looking for a browser cookie to check for multiple submissions.

    If you don't want this behavior, just disable the feature by clicking SETTINGS at the top > SHOW MORE OPTIONS button > scroll down until you see UNIQUE SUBMISSIONS > then change CHECK COOKIES ONLY to NO CHECK.

    Complete guide: How-to-Set-Unique-Submissions-on-a-Form