What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    Tax on Shipping

    Asked by Tableaux on April 07, 2017 at 01:20 PM

    In some states like Texas, we are required to collect sales tax on shipping. Can you add an option to the Payment Options so that a shipping fee can be included in the subtotal and get taxed?

  • Profile Image
    JotForm Support

    Answered by BDAVID on April 07, 2017 at 02:50 PM

    Add a shipping cost is already possible, please check this guide: https://www.jotform.com/help/304-How-to-Add-Shipping-Cost-to-Payment-Forms 

    You can even add taxes: https://www.jotform.com/help/296-How-to-Add-Tax-to-Your-Payment-Form 

    Let us know if you need more help.

  • Profile Image

    Answered by Tableaux on April 07, 2017 at 03:29 PM

    You misunderstand. I already have a shipping charge set as a $15 flat fee, but that $15 does not get taxed.

    I need a way to add tax to the shipping charge itself, but only if the shipping address is in Texas.

    As a workaround, I could setup an item as shipping so it shows up in the subtotal and does get taxed, but it would charge everyone tax on shipping.

  • Profile Image
    JotForm Support

    Answered by BDAVID on April 07, 2017 at 05:12 PM

    I see what you mean, unfortunately, it is no possible to set a tax to the shipping fee. The tax rate is applied only to the products.