Having issues with Stripe Payment "Please Wait"

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    Asked on April 07, 2017 at 02:34 PM

    In testing the form I built (https://form.jotform.us/70965854724165) I am unable to get the form to submit. I am using Stripe to Collect the Donation, but I get the "please wait" message and it never goes away.

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    Answered on April 07, 2017 at 03:57 PM

    I have tried submitting your form and able to see 'Please wait' message on the form. As I check the issue further, it looks like the Stripe is not connected correctly to the form. Please try connecting the Stripe account to the form once again and see if that helps. 

    Please get back to us if the issue still persists. We will be happy to assist you further. 

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    Answered on April 07, 2017 at 06:16 PM

    I'm having the same problem and have tried reconnecting at least 5 times.  Still nothing.
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    Answered on April 07, 2017 at 07:19 PM


    Your question is moved to a separate thread and shall be addressed there shortly. Please follow the link below:


    Thank you!