What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    Squarespace: Layout issues after form embedding

    Asked by Hannah on April 07, 2017 at 02:45 PM

    Thanks for the answer above but now that I have pasted my form the layout is all disfigured and many of the drop down tabs are missing. Why is this and can I resolve this?

    Thanks



    This is a re-post of a comment on Adding a form to Squarespace

  • Profile Image
    JotForm Support

    Answered by Mike on April 07, 2017 at 04:02 PM

    Please provide us with a link to your web page with embedded form, so we will be able to check the layout issue.

  • Profile Image

    Answered by racheldowdie on April 11, 2017 at 05:45 AM
    Hi,
    It's danielandrachel2017.squarespace.com
    When I view the rsvp page from my phone the wording is out of line. Your help is much appreciated.
    Kind regards
    Rachel
    ________________________________
    ...
  • Profile Image
    JotForm Support

    Answered by Chriistian on April 11, 2017 at 08:48 AM

    Hi Rachel, 

     

    As per checking, I was able to see the issue you are reporting. Some texts are out of line when viewing your form in mobile even using the direct link of the form.

     

    As per checking,  the text displayed are initially aligned spacing. Please try to use a table to display the text so when viewed in mobile it will be displayed properly.

     

    Here is a sample cloned form that I used for testing: https://form.jotformpro.com/71003768844964.

     

    You can also clone the sample form that I have created to have a closer look on the setup. Here is a guide on how to clone a form: How to Clone an Existing Form from a URL.

     

    Do let us know if you need further assistance.
    Regards.

  • Profile Image

    Answered by racheldowdie on April 11, 2017 at 10:45 AM
    Thanks for the below...but now that I have done that when I click on the number of guests attending the rest of the info doesn't come up. I've tried re arranging the conditions a few times but still no luck.
    Would you be able to assist please?
    Many thanks
    Sent from my iPhone
    ...
  • Profile Image

    Answered by racheldowdie on April 11, 2017 at 11:45 AM
    I think I've figured it out...it should work fine now.
    Thanks
    Sent from my iPhone
    ...