What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Form is stuck on "Please wait while we are processing your request..."

    Asked by MD ABDUL GOFRAN on April 07, 2017 at 03:06 PM
    Dear sir, please help me, everything is ok.  but, everytime I see that" redirecting please wait..... " sometimes I wait for an hour but redirecting would not complete. But why? What can I do now?
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    JotForm Support

    Answered by Jim_R on April 07, 2017 at 03:13 PM

    Can you tell us the Form ID/URL so we can have a closer look? I tried looking for an account using the email you used for this post but failed to find one. Hoping to hear from you soon.

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    Answered by panjialkhamil  on July 30, 2017 at 08:41 PM

    Followers Plise

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    JotForm Support

    Answered by ashwin_d on July 31, 2017 at 12:54 AM


    What is your JotForm account username or the email address you have used in your account profile? I am unable to find any details with your email address Panjiakbar465@gmail.com. Alternatively you can also let us know any of your form ID or webpage URL where you have embedded your form and we will trace your account.

    We will wait for your response.

    Thank you!