Form is stuck on "Please wait while we are processing your request..."

  • MD ABDUL GOFRAN
    Asked on April 7, 2017 at 3:06 PM
    Dear sir, please help me, everything is ok.  but, everytime I see that" redirecting please wait..... " sometimes I wait for an hour but redirecting would not complete. But why? What can I do now?
  • Support_Management Jotform Support
    Replied on April 7, 2017 at 3:13 PM

    Can you tell us the Form ID/URL so we can have a closer look? I tried looking for an account using the email you used for this post but failed to find one. Hoping to hear from you soon.

  • panjialkhamil
    Replied on July 30, 2017 at 8:41 PM

    Followers Plise

  • Ashwin JotForm Support
    Replied on July 31, 2017 at 12:54 AM

    Hello,

    What is your JotForm account username or the email address you have used in your account profile? I am unable to find any details with your email address Panjiakbar465@gmail.com. Alternatively you can also let us know any of your form ID or webpage URL where you have embedded your form and we will trace your account.

    We will wait for your response.

    Thank you!