What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

  • Profile Image

    Cannot access our account

    Asked by Norma Gonzales  on April 07, 2017 at 03:08 PM

    We do not remember our password or who set  up our account.



    Page URL:

  • Profile Image
    JotForm Support

    Answered by ashwin_d on April 07, 2017 at 04:46 PM

    Hello Norma,

    I did check your form which you have embedded in your webpage and found that it is associated with account "fortbendseniors". The profile email address of this account is angelicamartinez.com@gmail.com.

    Do you have access to this email address? If yes, you can reset your account password by clicking on the "Forgot Password" link which is in "Sign In" window. Please check the screenshot below:


    Hope this helps.

    Do get back to us if you have any questions.

    Thank you!

  • Profile Image

    Answered by Norma Gonzales  on April 07, 2017 at 05:44 PM
    Thanks for your help.
    We created a new account. This person is not helpful right now.
    Question? How easy is it to embed your forms/widgets into a wordpress site?
    [Norma Madhatter siggie.png]