Error when emailing form

  • HaydenNeveaux
    Asked on April 7, 2017 at 3:13 PM

    When i make changes to the mail settings of this form, it does not take. I have tried to delete all email rules, but this does not work. The below form has the identical email settings i would like this form to have and it works.

    works: https://form.jotform.com/51027719641151

    form with problem: https://form.jotform.com/50937734894167

  • Sven
    Replied on April 7, 2017 at 4:56 PM

    Can you please explain what exactly does not work? do you not receive submissions when you submit the form? Is it emailing the wrong address? I have checked your form and I can see that the email body is different, so I'm assuming that's not what you're referring to. 

    Thank you.