Drag and Drop widget doesn't forward images to Dropbox

  • jurullc
    Asked on April 7, 2017 at 4:50 PM

    I recently created a form that used the drop and drag widget.  Also, I connected Dropbox to the form so that all pictures and documents would download to the folder. Unfortunately, the PDF is the only thing in the Dropbox folder with links to the photos.  Why didn't the images and documents show up in the folder in addition to the PDF with the links to the files.  Is it possible to get all of the files from so I don't have to save each one to a new folder?

  • Support_Management Jotform Support
    Replied on April 7, 2017 at 7:03 PM

    Files uploaded through the Drag and Drop widget (or any file upload widget for that matter), will never push the actual images to your Dropbox Folder. If that is your ultimate goal, kindly consider using the default File Upload field instead, as this is capable of saving the images straight to your Dropbox Folder, along with the PDF copy of the submission.

    Drag and Drop widget doesnt forward images to Dropbox Image 1 Screenshot 30

    If you want to allow multiple uploads, just enable it on the settings wizard of the File Upload field.

    Drag and Drop widget doesnt forward images to Dropbox Image 2 Screenshot 41