What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    My latest form has some errors I need to urgently fix but it wont let me in to edit.

    Asked by samlees on April 07, 2017 at 07:10 PM

    I am getting a message 'oops! something went wrong and we couldnt initialize a part of your form correctly'

    Please help me resole this, I need to get this fixed urgently.

    Page URL:
    https://form.jotform.co/70958237599879

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    JotForm Support

    Answered by John_Benson on April 08, 2017 at 02:38 AM

    I cloned your form and I was able to edit it properly. I will clear your form cache to our server and see if that works. If not, please try to clone the form and see if you can edit it. If the issue persists, please contact us again so we can investigate it further.

    We'll wait for your response. Thank you.