What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    Can I create a form for a client to complete, and after reviewing their response, ask them to make updates?

    Asked by olengofer on April 07, 2017 at 09:56 PM

    I need to gather website design information on a client-by-client basis.

    When the client submits their form, I may have additional questions and require more detail than what was provided.

     

    Can I request them to link back to the form they filled out to make updates and re-submit?

     

    Thanks in advance!

     

    Greg

  • Profile Image
    JotForm Support

    Answered by John_Benson on April 08, 2017 at 08:33 AM

    Hi Greg,

    You can provide the "Edit Link" to your users privately. Here's an example of an edit submission link:

    https://www.jotform.com/edit/3674632415311294461

    You just need the URL (https://www.jotform.com/edit/) and the (submission ID). The submission ID can be found in the Submissions page. Here's how:

    1. In the My Forms page, select the form and click the Submissions button.

    2. You can get the Submission ID in the submission page. Click the Properties button (Cogwheel Icon) to enable the Form ID.

    You may also include this link in the auto-responder emails. Please refer to this guide: How-to-Let-Users-Update-Their-Form-Submissions-at-a-Later-Date.

    Hope that helps. 

  • Profile Image

    Answered by olengofer on April 08, 2017 at 09:17 PM

    That works perfectly!!!

    Thanks for providing the solution so very quickly!