What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Questions about encrypted data

    Asked by llao on April 08, 2017 at 03:23 AM


    When I enable encrypted data, 

    auto response to the email is disable. 

    how could I solve this problem? 

    Also, when I get in the submission page the data is also encrypted.

    How can I view the data on submission page?

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    JotForm Support

    Answered by AIDAN on April 08, 2017 at 06:36 AM

    Please note that we have covered all your questions in our guide on encrypted forms and how to use them here: https://www.jotform.com/help/344-Encrypted-Forms-and-How-to-Use-Them

    I hope this helps. If you need further assistance please let us know. Thank you.