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artuncsAsked on April 8, 2017 at 6:07 AM
Dear Jotform staff,
Today I couldn't access to my account which is ''Turkishvirtualapplication'', When I try to login I get this message ''Login Failed, Auto suspend''.
Please could you tell me what is the problem?
Kind Regards
Erhan M. ARTUC
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Welvin Support Team LeadReplied on April 8, 2017 at 10:30 AM
The Password Reset form triggered our system to auto suspend your account. This is one of the terms that are commonly used on phishing forms. Your form is fine, it doesn't violate any part of our terms so I have reactivated your account. Please check again.
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artuncsReplied on April 8, 2017 at 10:37 AM
Thanks Welvin. I checked and everything works fine now.
Thanks for your help. Have a good weekend...
Regards
Erhan
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CARLOSReplied on June 27, 2017 at 8:44 AM
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WilliamRReplied on June 27, 2017 at 9:29 AM
@Carlos I have moved your query to this thread.
https://www.jotform.com/answers/1184764
Let's discuss using the newly opened thread. Thanks -
Luis GiehlReplied on July 24, 2017 at 9:13 PM
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Nik_CReplied on July 25, 2017 at 2:13 AM
@Luis,
I opened a separate thread for you and we will attend it here: https://www.jotform.com/answers/1207505
Thank you!