Login Failed; Auto Suspend Error

  • Profile Image
    artuncs
    Asked on April 08, 2017 at 06:07 AM

    Dear Jotform staff,

     

    Today I couldn't access to my account which is ''Turkishvirtualapplication'', When I try to login I get this message ''Login Failed, Auto suspend''.

     

    Please could you tell me what is the problem?

     

    Kind Regards

    Erhan M. ARTUC

  • Profile Image
    Welvin
    Answered on April 08, 2017 at 10:30 AM

    The Password Reset form triggered our system to auto suspend your account. This is one of the terms that are commonly used on phishing forms. Your form is fine, it doesn't violate any part of our terms so I have reactivated your account. Please check again. 

  • Profile Image
    artuncs
    Answered on April 08, 2017 at 10:37 AM

    Thanks Welvin. I checked and everything works fine now.

     

    Thanks for your help. Have a good weekend...

     

    Regards

    Erhan

  • Profile Image
    CARLOS 
    Answered on June 27, 2017 at 08:44 AM

    Today I couldn't access to my account which is ''Turkishvirtualapplication'', When I try to login I get this message ''Login Failed, Auto suspend''.

     

    Please could you tell me what is the problem?

  • Profile Image
    WilliamR
    Answered on June 27, 2017 at 09:29 AM

    @Carlos I have moved your query to this thread.
    https://www.jotform.com/answers/1184764

    Let's discuss using the newly opened thread. Thanks

  • Profile Image
    Luis Giehl 
    Answered on July 24, 2017 at 09:13 PM

    Minha conta foi suspensa. Gostaria de saber por que.
  • Profile Image
    Nik_C
    Answered on July 25, 2017 at 02:13 AM

    @Luis,

    I opened a separate thread for you and we will attend it here: https://www.jotform.com/answers/1207505

     

    Thank you!