What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Why is my form disabled?

    Asked by rorre on April 08, 2017 at 06:39 AM
    I would like to know why my from is disabled
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    JotForm Support

    Answered by AIDAN on April 08, 2017 at 06:42 AM

    I have checked your account and found that it got autosuspended because your forms "Blue Sky Contact Form" and "Contact Form - Sky Theme" are collecting passwords, in violation of our terms of use.

    Please see our terms of use, especially sections "Phishing" and "Collecting Sensitive Information" here: https://www.jotform.com/help/8-Terms-of-Use

    If you accept our terms and grant us permission to delete the offending forms, we may consider re-activating your account.

    If you need further assistance please let us know. We will be happy to help. Thank you.

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    Answered by rorre on April 08, 2017 at 07:44 AM

    OK I ASCAPTED