What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Does JotForm auto save anything when people are filling out their forms?

    Asked by johannawise on April 09, 2017 at 03:20 AM
    Does JotForm auto save anything when people are filling out their forms? If someone's internet freezes and they need to refresh the page, will they lose any info they've already entered?
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    JotForm Support

    Answered by liyam on April 09, 2017 at 03:58 AM

    By default, a form does not automatically save any session when filling up their forms. So if they refresh their browser, the information will be lost. But you can enable the autofill feature of your form and this will allow the storing of filled-in information on fields to the browser's cookies and so if the form is closed and pulled up again, the information will be in tact.

    You can check this guide to know how to enable this feature: https://www.jotform.com/help/227-How-to-Enable-Auto-Fill-on-Forms

    If you have other questions, please let us know.