- JotForm SupportliyamAnswered on April 09, 2017 at 03:58 AM
By default, a form does not automatically save any session when filling up their forms. So if they refresh their browser, the information will be lost. But you can enable the autofill feature of your form and this will allow the storing of filled-in information on fields to the browser's cookies and so if the form is closed and pulled up again, the information will be in tact.
You can check this guide to know how to enable this feature: https://www.jotform.com/help/227-How-to-Enable-Auto-Fill-on-Forms
If you have other questions, please let us know.