What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    Advanced Form Designer: Just hanging on save.

    Asked by garymichael on April 09, 2017 at 05:45 AM
    the Designer is just hanging on save!! You may want to check
    that out as well.
    ...
  • Profile Image
    JotForm Support

    Answered by Mike_G on April 09, 2017 at 05:57 AM

    Like what my colleague, Welvin, have mentioned from the other thread, we have already made aware our development team regarding the issue with the Advanced Form Designer.

    We are also able to reproduce the issue on our end and rest assured that if there is an update, we will notify you in this thread the soonest.

    Thank you.

  • Profile Image

    Answered by Gary Michael on April 09, 2017 at 09:55 PM

    Sure thing, thanks for the email update.  I just noticed it today.  Hopefully it didn't cause you guys too much trouble.  I know how these things can take time to investigate.  Have a good week.

  • Profile Image
    JotForm Support

    Answered by Chriistian on April 09, 2017 at 10:40 PM

    I noticed that this is a duplicate thread. Please follow up the thread with the issue that was escalated. You can find it here: https://www.jotform.com/answers/1114799

    We will let you know in that thread if there are any updates.
    Regards.