Recover deleted submissions

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    liaisonofficer
    Asked on April 09, 2017 at 12:19 PM

    I accidentally deleted all the submissions, do you think it is possible to recover them? By all means? Thanks! The files submitted by the applicants are the most important one

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    liyam
    Answered on April 09, 2017 at 12:53 PM

    Unfortunately, deleted submissions are permanent and can no longer be recovered. But if you have email notifications that send the information to your email address, you can try looking into it.

    If the deleted submission is less than 3 months and likewise that you have the information submitted to you via email notification, you can try also searching the data on your email activity history. You can check this guide to know how to view your email history: https://www.jotform.com/help/293-How-to-View-All-Your-Form-Email-History

    If you have other questions, please let us know.