What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Recover deleted submissions

    Asked by liaisonofficer on April 09, 2017 at 12:19 PM

    I accidentally deleted all the submissions, do you think it is possible to recover them? By all means? Thanks! The files submitted by the applicants are the most important one

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    JotForm Support

    Answered by liyam on April 09, 2017 at 12:53 PM

    Unfortunately, deleted submissions are permanent and can no longer be recovered. But if you have email notifications that send the information to your email address, you can try looking into it.

    If the deleted submission is less than 3 months and likewise that you have the information submitted to you via email notification, you can try also searching the data on your email activity history. You can check this guide to know how to view your email history: https://www.jotform.com/help/293-How-to-View-All-Your-Form-Email-History

    If you have other questions, please let us know.