PDF forms: Exporting forms to PDF prematurely cuts my form at the bottom

  • Profile Image
    Asked on April 09, 2017 at 12:45 PM
    This is still happening to me and my forms are very "misshapen" when exporting the submissions to PDF and look unprofessional. "Editing /customizing" them only seems to make this worse,  I wish jotform could sort this out so our PDFs looked like the actual forms we designed :-( very disappointing
  • Profile Image
    Answered on April 09, 2017 at 01:14 PM

    We would like to apologize for any inconvenience this is causing you. We understand that this could be really frustrating on your end as I've noticed that most of your forms involve agreements that include Terms and Conditions (texts) which I believe you would like to be included properly and clearly when you export the submission data to PDF.

    We will be glad to help you with your concern and in order for us to do so, could you kindly provide us any specific form in your account where you are facing the said issue, please?

    We would also appreciate if you can add screenshots of the issue you are having that we can use as a basis to reproduce the problem on our end. How-to-include-screenshot-image-in-the-support-forum

    We will be looking forward to your response.

    Thank you.