What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    I can't access the form.

    Asked by Lumbani on April 09, 2017 at 12:53 PM

    I can't access the form.what can I do



    This is a re-post of a comment on Understanding Form Collaboration

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    JotForm Support

    Answered by Charlie on April 09, 2017 at 01:14 PM

    I am not sure if I understood your concern correctly. Could you please provide us more details? You have commented this question under the "Understanding Form Collaboration" guide. The Collaboration feature allows you and others to edit the form all at the same time. 

    I see that you have an account with username Lumbani and you have your own forms, your forms are accessible. Please provide us more information about your concern, are you getting any error messages? What do you mean you cannot access a form? Is it your form or someone else's? 

    We'll wait for your response.