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JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    How to lower the uploaded files taking the space limit?

    Asked by pagine on April 10, 2017 at 05:32 AM

    Buongiorno;

     

    sto per esaurire lo spazio previsto dal mio piano. E' Possibile svuotarlo, e quindi azzerarlo o devo per forza comprare un altro pacchetto? 

     

     

    Fatemi sapere. 

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    Answered by Sven on April 10, 2017 at 06:14 AM

    You can empty up space by deleting submissions, the monthly limit will reset at the first of the month, if you would like to expand your limits, you can upgrade your package, or you can visit this page:

    https://www.jotform.com/myaccount/getMore

     

    Thank you.

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    Answered by pagine on April 12, 2017 at 04:53 AM

    ok grazie, e come si fa per svuotare lo spazio?

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    JotForm Support

    Answered by Nik_C on April 12, 2017 at 05:40 AM

    As my colleague said, to free up the uploaded space taken by submissions you need to delete the submissions that hold uploads:

    If you have any further questions please let us know.

    Thank you!

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    Answered by pagine on April 18, 2017 at 05:40 AM

    Aiutatemi vi prego.

     

    Ho cancellato i contatti arrivati su 01immagini e 01modigliani, salvando prima il file excel, solo che in questi due form, ogni utente iscrivendosi allegava un immagine. Ora se clicco sul link relativo all'immagine, non funzione piu e non si apre l'immagine. Vi prego come posso risolvere la cosa ? è possibile ripristinare tutto? 
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    JotForm Support

    Answered by Nik_C on April 18, 2017 at 05:59 AM

    I assume that you're having a difficulty with accessing the uploaded files? 

    Since it is an unrelated issue to this thread I opened a new one here: https://www.jotform.com/answers/1121757

    We will attend it shortly.

    Thank you!