What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    Why is the 1st page of my form displaying lower than the other pages?

    Asked by koypo on April 10, 2017 at 06:56 AM

    Hi All,

    Thanks for taking the time.

    So I have a form placed here:http://ub.the-debt-advice-people.co.uk/form-debt-test/

    It is split over 3 pages. For some reason the questions on page 1 are sitting lower in page 1 than the questions in page 1 and 2. 

    Is there any way that I can fix the questions to the top of their individual pages?

     

    Thanks 

     

    George

  • Profile Image
    JotForm Support

    Answered by Jim_R on April 10, 2017 at 07:57 AM

    Hello George, it appears you're using the Full Source code embed method on your website.

    You can remove the extra space on the first page of your form by adding these CSS codes:

    .jotform-form {

      padding: 0 !important;

    }

    You can either:

    1. Add it straight on your website since you're already using the Full Source code and have complete control over it

    2. Or add it within the Form Builder

    Complete guide: How-to-Inject-Custom-CSS-Codes 

    If you will add it on your Form Builder, you will then need to re-deploy your entire Full Source code on your website once again for the changes to take effect.

    Related guide: How-to-get-the-Full-Source-Code-of-your-Form 

    Result:

  • Profile Image

    Answered by koypo on April 10, 2017 at 10:08 AM

    Hi Jim,

    Thanks, thats done it.

    George