What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    JotForm Developer

    The user could not open E-mails,Conditions etc. pages on the Settings

    Asked by Helen on April 10, 2017 at 07:01 AM

    The user did not review the Conditions, Emails etc. pages. The pages did not load on the Builder.

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    JotForm Developer

    Answered by erhan on April 11, 2017 at 06:23 AM

    Hi Helen,

    We have fixed this one recently. Thanks for reporting.

    Best.

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    JotForm Developer

    Answered by Helen on April 11, 2017 at 06:40 AM

    Hello Erhan,

    Thank you for the information.

    I've cleared my form's caches and tested the issue on the Incognito tab. I could replicate the issue again. Here:

    The issue still exists on the v3 and v4.

    Thank you.

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    JotForm Developer

    Answered by erhan on April 11, 2017 at 07:40 AM

    Hello again Helen,

    Could you please check it again?

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    JotForm Developer

    Answered by Helen on April 11, 2017 at 07:50 AM

    Hi,

    I've tested again and did not encounter any issue on my side. I will inform the user.

    Thank you so much!