Save and continue later using the session URL is not working on my form

  • Profile Image
    instrumentfusion
    Asked on April 10, 2017 at 08:10 AM

    Hi, 

    I've created a form that needs to have a save for later function.

     

    I have used this method from the forum 

    https://www.jotform.com/help/97-How-to-Save-Forms-and-Continue-Later

    However when I try to test it, it seems to be working as when i click Save/Next it says saving, but when i close the browser and try to return to it from the autoresponder email that was created, nothing at all has been saved, th eform is completely blank, no radio buttons saved, no check boxes saved, no text inputs saved.

     

    Form 1 https://form.jotform.co/70992571306864

    From 2 https://form.jotform.co/70902439100850

     

    Please help!

     

    Thanks,

    Melissa

     

  • Profile Image
    Welvin
    Answered on April 10, 2017 at 10:08 AM

    I cannot replicate the problem. However, the save and continue later is still not yet optimized for our widget(s). That's the reason why the widgets are blank when the session URL is accessed. A workaround would be to use our text area for the terms/guidelines and use a checkbox below for the confirmation. This should work.

    Here's my session URL https://form.jotform.co/70902439100850?session=welvin@jotform.com

    Let us know if you need further assistance.