What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    JotForm Support

    Form Builder 4.0: Form looks different in Preview Mode

    Asked by candy on April 10, 2017 at 10:24 AM

    Our user named "marraiz" has reported us that form looks different in the Preview Mode.

    1.The background color of the form in BUILD is green, but when going to Preview Form, it will change to gray.

    2. The header is three lines in BUILDER. It used to be only two as in PREVIEW.


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    JotForm Developer

    Answered by kaan on April 13, 2017 at 03:34 AM

    This is not about builder but caused by inconsistencies between v3 and v4.

    To fix;
    - Open up Inject CSS Panel and remove background attribute from .form-all ruleset in the first line.
    - Edit Rich Text at the top of the form, remove spaces between "Bake Sale" and "Sign Up" and move "Sign Up" to a new line with Shift+Enter keyboard combination.

    Forms should look identical now.

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    JotForm Support

    Answered by candy on April 13, 2017 at 03:35 AM

    Hello Kaan,

    The user was informed.