What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

  • Profile Image

    How to resize an image in the autoresponder PDF Attachment?

    Asked by jasonchenghk on April 10, 2017 at 11:06 AM


    In the autoresponder, a PDF will also be send to the submitter. However, i don't seems to be able to resize the image that was submitted by the user. is there a way to do it? Please help. Thanks

    Page URL:

  • Profile Image
    JotForm Support

    Answered by BJoanna on April 10, 2017 at 12:17 PM

    Uploaded images will have original size inside of PDF report, unless they are too large - if the width of the image is greater then the width of PDF page. In this case they will be automatically resized. 

    However you can customize your PDF report and resize the images. Inside of this guide you can find how to customize your PDF report:

    How to Customize PDF Submissions Report

    However, please note that this will affect on all PDF reports of that form. 

    Hope this will help. Let us know if you need further assistance. 

  • Profile Image

    Answered by jasonchenghk on April 11, 2017 at 08:29 AM


    In that edit PDF page, there doesn't seems to be a function for editing images. Please see attachment and correct me if i am wrong. Thanks
  • Profile Image

    Answered by jasonchenghk on April 11, 2017 at 08:44 AM

    Repeated post.... Deleting

  • Profile Image
    JotForm Support

    Answered by BJoanna on April 11, 2017 at 10:27 AM

    Images can be resized. I was able to do it on one of my forms.

    However it seems that you image is overlapping with some other fields and because of that you can not re-size it. 

    Most likely you will have to move other field as well, so that you can re-size uploaded image. Other solution is to move image filed to the bottom of your report, so that you can select it and resize it easier. After you re-size it you can move it back to it's original place. 


    Let us know if you need further assistance.