I cannot view my total submissions,

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    Asked on April 10, 2017 at 12:36 PM

    From the older Forms, all the submissions are deleted although i have a submission total of 500 and only 64 submissions used so far.

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    Answered on April 10, 2017 at 01:23 PM

    Did you delete the submissions? If didn't, let us know on which form the submissions were deleted, so we can check further.

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    Answered on April 12, 2017 at 08:31 AM

    I did not delete anything .... The submissions just vanished.


    Thank you.

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    Answered on April 12, 2017 at 09:47 AM

    Dear Susanne,

    As far as I check your account from our Admin Panel you seems to have 65 submissions in your account and all of them remains.

    Please check your submissions by entering via the following URL: https://eu.jotform.com/

    If the issue still persists, let us know.

    Thanks in advance.