What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    I cannot view my total submissions,

    Asked by ElternMedienBeratung on April 10, 2017 at 12:36 PM

    From the older Forms, all the submissions are deleted although i have a submission total of 500 and only 64 submissions used so far.

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    JotForm Support

    Answered by BDAVID on April 10, 2017 at 01:23 PM

    Did you delete the submissions? If didn't, let us know on which form the submissions were deleted, so we can check further.

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    Answered by Susanne on April 12, 2017 at 08:31 AM

    I did not delete anything .... The submissions just vanished.

     

    Thank you.

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    JotForm Support

    Answered by candy on April 12, 2017 at 09:47 AM

    Dear Susanne,

    As far as I check your account from our Admin Panel you seems to have 65 submissions in your account and all of them remains.

    Please check your submissions by entering via the following URL: https://eu.jotform.com/

    If the issue still persists, let us know.

    Thanks in advance.