What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Referrer link not working using Microsoft Edge/Internet Explorer

    Asked by styleadv on April 10, 2017 at 01:32 PM

    Hi, we recently purchased the upgraded version of your application and we were just doing some testing and noticed that the Referrer link does not show when submitting from Microsoft Edge/Internet Explorer. Can you please let us know if this is something that we are doing wrong or if this is something you are aware of? The form worked fine using all other browsers. 



    Page URL:

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    JotForm Support

    Answered by BJoanna on April 10, 2017 at 02:08 PM

    Is Get Referrer widget not capturing data when your embedded form is submitted in Microsoft Edge/Internet Explorer? 

    I cannot access to the webpage you provided.

    I have tested Get Referrer widget on my embedded form with Internet Explorer 10 and I was not able to replicate mentioned issue. Referrer address was captured.

    How is your form embedded? Please try to embed it with iFrame code and test your form again. You can also try to test your embedded form on some other device using Microsoft Edge/Internet Explorer.

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    Answered by styleadv on April 10, 2017 at 04:45 PM
    It is not working in Microsoft Edge. What country are you in? I will unblock you so you can see the page.
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    JotForm Support

    Answered by jonathan on April 10, 2017 at 06:08 PM

    I also test submitted your form https://www.jotform.us/form/61536462860155 using IE11 browser and I was able to see the Get Referrer data working just fine.

    I can see the data in my email

    To fix the issue on your website, we recommend re-embedding the form on your website using instead its iframe publish code.

    User guide: Getting-the-form-iFrame-code

    Let us know if issue still persist.