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    My form will not save, I cannot clone it

    Asked by ASUG_Communities on April 10, 2017 at 02:00 PM

    Good afternoon,

    I'm trying to create a new form from a Clone and it will not save. I've been trying throughout the morning, have logged off and back in, and tried a different browser.

     

    Any thoughts as to why?

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    JotForm Support

    Answered by david on April 10, 2017 at 02:17 PM

    I tried cloning the form in your account and was able to do so.  I was also able to clone it to my own account.  This is the form I tested:

    https://www.jotform.com/70995580527165

    If there is a different form you are trying to clone, let us know and we will have another look.  If this is still not working on your end, let us know how you are trying to clone the form and what happens when you do.

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    Answered by ASUG_Communities on April 10, 2017 at 02:28 PM

    Hi David,

     

    Thank you. I failed to realize that I was looking in a different folder than our master where all our forms initially reside.

     

    Thank you again for your help.

     

    I really appreciate it and I'm sorry for my silly question.