I can't add my logo to the form

  • studioknj
    Asked on April 10, 2017 at 2:38 PM

    I choose image on the left bar, and I can't click on choose file, its light grey and doesn't let me click, if I try to drag my image into the box, it just displays the logo and nothing else.

    I'm editing the form also, so it looks like I'm asking for an image in the form, but thats not what I want to do.

  • Kiran Support Team Lead
    Replied on April 10, 2017 at 3:00 PM

    I have checked the image upload feature and it seems to be working fine at my end. Could you try logging into a private/incognito window and see if you are able to add a new image to the form? You may also check using a different browser. 

    Please check and let us know if the issue still persists. We will be happy to assist you further. 

     

  • studioknj
    Replied on April 10, 2017 at 3:45 PM
    I figured it out! Thanks so much!
    Chrissy
    STUDIO K PHOTOGRAPHY
    info@studioknj.com
    facebook.com/studioknj
    twitter.com/studioknj
    instagram.com/studioknj
    856.810.0088
    ...
  • Kiran Support Team Lead
    Replied on April 10, 2017 at 4:14 PM

    Great! Glad to see that you have figured out the issue now and fixed it. Please do not hesitate to get back to us if you need any further assistance. We will be happy to help.

    Thank you for using JotForm!