What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Why I can`t pay my upgrade using my credit card?

    Asked by marianocare on April 10, 2017 at 03:29 PM
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    JotForm Support

    Answered by Kiran on April 10, 2017 at 04:25 PM

    You can pay for the upgrade of your JotForm account using a credit card. I have checked your account and it looks like a credit card is already on file with our payment processor. However, you may update the credit card number from the billing section and then upgrade your account so that it should be charged on your credit card.

    Thanks!