What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    How can I fix a security error?

    Asked by Katie  on April 10, 2017 at 04:27 PM

    I'm getting an error when I put in my API signature for Paypal into my form. Please see below. How can I fix this?


    Invalid Configuration - This transaction cannot be processed due to an invalid merchant configuration.


    Page URL:

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    JotForm Support

    Answered by Jan on April 10, 2017 at 05:35 PM

    This is a duplicate thread. My colleague already posted a reply on this thread: https://www.jotform.com/answers/1115880.

    Thank you.