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    Results page does not display the other options apart from the value selected

    Asked by ianmartin2017murali on April 10, 2017 at 04:42 PM

    Hello Guys,

    I need your help once again. My project is good to fly however the only caveat is that the results page does not display the other options apart from the value selected by the employee / (assigned correct value)

    Let’s consider this question below:

    which is the odd one out: 1, 3, 5, 8

    The answer is 8 because all the others are odd while 8 is the only even number.

    Let’s assume that I select the number 3 as the answer

    In the results page it shows: 3 – (8). Which means it shows the  user selected answer – (assigned correct answer)

    So when we read this it does not make sense. We do not get the context and we do not get the other options that were available for the candidate while attempting it. 

    But what I am looking for is

    The whole question and all the options – basically to understand the context to the question and the answer to it.

     

    Please help me with this

     

     

    https://www.jotform.com/build/70987417851468

    Page URL:
    https://www.jotform.com/build/70987417851468

  • Profile Image
    JotForm Support

    Answered by jonathan on April 10, 2017 at 05:41 PM

    Can you please provide clarity as to what exactly was the problem.

    Were you referring to the form submission data when being viewed in the View Submission panel?

    User guide:  How-to-View-Form-Submissions

    I checked the submissions of your form, and I can see the data being shown correctly.

    The selected option/answer shows correctly on the submission page viewer.

    Example:

     

    Please describe the steps on how we can produce the issue so that we can figure out how to fix it.

     

  • Profile Image

    Answered by ianmartin2017murali on April 10, 2017 at 06:04 PM

    Hi, 

     

    Thanks for getting back to me at such short notice. However, the problem still persists.

    Let me give you an example here:

     

    9) How many months have at least 28 days

    Only February. 
     
    Only February is the answer that the candidate has selected. I would like to see not just the answer that they have selected but also their available options. 
     
    In this case the options were, 1) All the months 2) Only February 3) None of them
     
    The right answer is All the months. 
     
    So when the result is being displayed, I want to see all the options along with the answer they have selected and the right answer. 
     
    Does this make sense? Do let me know or I can rephrase my question again
     
    The bottom line is, when my Vice President goes through the answer paper he would ask why did you select this option - Only Feb and not all the months. 

    But as of now, all he can see is the only Feb option that the candidate has selected. 
     
     
  • Profile Image
    JotForm Support

    Answered by Mike on April 10, 2017 at 07:34 PM

    We do not have an option to display all the field items on submissions page. However, you might consider getting a PDF with answers in submission edit mode.

     

    Result:

    If you need any further assistance, please let us know.

  • Profile Image

    Answered by ianmartin2017murali on April 10, 2017 at 08:03 PM

    Sure thanks Mike

    Do let me know if you have another work around this. For now, this should do the trick.

    Appreciate your timely response

  • Profile Image
    JotForm Support

    Answered by jonathan on April 10, 2017 at 09:05 PM

    Please don't hesitate to contact us again anytime should you need further assistance.