What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    PLEASE - I am begging you to call me, email me txt me at 262.620.2018 and  restore our files.Would like to back them up as well... move a copy of a

    Asked by Patrick Flynn on April 10, 2017 at 11:40 PM

    PLEASE - I am begging you to call me, email me txt me at 262.620.2018 and  restore our files.

    Would like to back them up as well... move a copy of all files from 5Kforms to 5Kevents so this dosnt happen again.

    They were stolen by user name "tristin@5kevents.org" - We are the owner of the account admin@5kevents.org and we have a commercial account. 

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    JotForm Support

    Answered by Chriistian on April 10, 2017 at 11:53 PM

    We do not offer phone support and there is no way for us to contact you directly. The best way to reach us is through the Support Forum or if it is not urgent, you can email us at support@jotform.com.

    For moving the forms, the request should come from the account owner of the account (5Kforms) for security purposes. However, I checked the username (tristin@5kevents.org) and I didn't found any JotForm account associated with it.