Our form is flashing an error and unable to submit it

  • loz_hayes
    Asked on April 11, 2017 at 5:38 AM

    After completing the form, clicking submit produces a very brief flash of the error message for incorrect information and nothing else happens. There is no highlight on the form of where the error is (because as far as i can see there isnt an error)

     

    Help please, Regards Loz Hayes

  • Kiran Support Team Lead
    Replied on April 11, 2017 at 6:59 AM

    I have tried submitting your JotForm and I was able to submit the form without any issue at my end.

    Our form is flashing an error and unable to submit it Image 1 Screenshot 20

    Is the form embedded on any of your web pages and experiencing the issue? If so, please share the web page URL where the form is embedded so that we can take a look and provide you with necessary assistance.

    Thanks!