Is there a way to recover a form that was "in process"?

  • Susan Rouanzion
    Asked on April 11, 2017 at 7:29 AM

    I hadn't finished filling out a form last week, and now all of my answers are gone.  Only the blank form remains, and I had a couple hours in it.

    Page URL: https://form.jotform.com/70305151424140
  • Chriistian Jotform Support
    Replied on April 11, 2017 at 9:21 AM

    Hi Susan,

     

    I checked the form and it seems that the autofill feature of the form is enabled. It means the inputted data are first saved in the browser so you can continue filling up the form later. If you haven't submitted the form yet, you can access again the data you have filled on the same browser/computer where you first filled up your form. 

     

    Do let us know if you need further assistance.
    Regards.

  • Susan Rouanzion
    Replied on April 11, 2017 at 9:44 AM
    The form I had been filling in is now blank – everything I had filled in went away… how do I get it back?

    Thank you!

    Susan



    Susan Rouanzion, CMCA, AMS, PCAM
    Community Manager
    Office:






    ...
  • BJoanna
    Replied on April 11, 2017 at 11:45 AM

    Please note that with Auto Fill feature data will be saved only for one day. You mentioned that you have filled your form last week. Unfortunately your data is gone and you will have to fill the form again. 

    If you want to save your data longer (90 days), then I would suggest you to use Save Form and Continue Later Session Method.

    How to Save Forms and Continue Later

    Let us know if you need further assistance.