How can I downgrade my account into the Free plan?

  • iccbinghamton
    Asked on April 11, 2017 at 9:13 AM

    How can I cancel my subscription and go back to free subscription

  • candy
    Replied on April 11, 2017 at 10:45 AM

    Hello,

    As I've checked your account, I have seen that you are paying your subscription via PayPal. Also, your account downgrade has already scheduled for 26.04.2017.

    Please find related guide regarding how to cancel PayPal subscription not to continue to pay the service: https://www.jotform.com/help/336-How-Can-I-Cancel-My-PayPal-Subscription

    If you need any further assistance, do not hesitate to contact us.

    Thanks.