What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Out is not working.

    Asked by amy.hitchcock on April 11, 2017 at 10:27 AM

    Our form stopped working today.

    We and our customers are not able to access it.

    Nothing has changed and we can access it through the online editor.



    Page URL:

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    JotForm Support

    Answered by BJoanna on April 11, 2017 at 12:43 PM

    I have tested your form and it is working properly. I was able to fill and submit your form without any issues.

    I have also checked and your account is active and I was able to open your form inside of Form Builder. 

    Maybe it was temporarily issue. Please test your form again. You can also try to use some other browser. If the issue still persist and you are receiving some error message, please provide us a screenshot of that message. 

    If this issue is related to your embedded form, please provide us URL of your webpage. 

    Let us know if you need further assistance.