- amy.hitchcockAsked on April 11, 2017 at 10:27 AM
Our form stopped working today.
We and our customers are not able to access it.
Nothing has changed and we can access it through the online editor.
- JotForm SupportBJoannaAnswered on April 11, 2017 at 12:43 PM
I have tested your form and it is working properly. I was able to fill and submit your form without any issues.
I have also checked and your account is active and I was able to open your form inside of Form Builder.
Maybe it was temporarily issue. Please test your form again. You can also try to use some other browser. If the issue still persist and you are receiving some error message, please provide us a screenshot of that message.
If this issue is related to your embedded form, please provide us URL of your webpage.
Let us know if you need further assistance.