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JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Adoption Application emails

    Asked by rotti on April 11, 2017 at 10:56 AM

    Just recently, the questions for our Adoption Application have been coming through in random order when they are emailed to the distribution list we have set up. We need the emails to come through just as the questions are on the application form, for many reasons.


    This is a link to the application form:  https://www.jotform.com/build/33196817351155/settings/emails

    Page URL:

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    JotForm Support

    Answered by BJoanna on April 11, 2017 at 01:17 PM

    Table of email Notification template, of the form you provided was modified, which means that it will not be automatically updated when form is edited or when new fields are added to the form. 

    To resolve your issue, I would suggest you to delete existing email Notification and create new Email Notification. 

    How to Delete Notifications/Autoresponder

    Setting Up Email Notifications

    Hope this will help. Let us know if you need further assistance.