What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    what does complete submission do?

    Asked by CampUtmost on April 11, 2017 at 11:07 AM
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    JotForm Support

    Answered by Kevin_G on April 11, 2017 at 01:33 PM

    That happens when you have integrated your form and your submitter closed the page without completing the payment, all these submissions will be flagged as incomplete. 

    When you manually complete a submission, then you will see that one listed in the submissions grid, when you manually complete a submission then the payment will not be processed. 

    You may also get more info about incomplete payments on this guide: https://www.jotform.com/help/135-How-to-view-incomplete-payments 

    Please, if you have any question, let us know.