what does complete submission do?

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    Asked on April 11, 2017 at 11:07 AM
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    Answered on April 11, 2017 at 01:33 PM

    That happens when you have integrated your form and your submitter closed the page without completing the payment, all these submissions will be flagged as incomplete. 

    When you manually complete a submission, then you will see that one listed in the submissions grid, when you manually complete a submission then the payment will not be processed. 

    You may also get more info about incomplete payments on this guide: https://www.jotform.com/help/135-How-to-view-incomplete-payments 

    Please, if you have any question, let us know.