What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    Reports not loading.

    Asked by mmatthews on July 05, 2012 at 01:07 PM

    I'm trying to generate reports for some of my forms. It opens a new page, loads the following message:

    Generating file
    Please wait while we prepare your file, but never loads the report.

    Please advise.

  • Profile Image

    Answered by pinoytech on July 05, 2012 at 01:14 PM

    Hi,

    Sorry for the inconvenience that may have caused. One of my colleageu on this thread is already submitted a ticket to one of our developer to fixed the said issue. We will update you as soon as this fixed.

    Thank you!

  • Profile Image

    Answered by canerbalci on July 06, 2012 at 09:44 AM

    the issue is fixed now. sorry for the inconvenience and thanks for your feedback.